Terms and Conditions Generator for SaaS

“Terms and Conditions” vs “Terms of Service” for SaaS

“Terms and Conditions”, “Terms of Service”, and “Terms of Use” are different names for the same type of agreement: the rules that govern how customers can use your SaaS product. TrustPack AI generates one document that works under any of these names — use whichever heading matches your brand or your customers' expectations.

For a subscription product, this agreement does more work than on a typical website: it sets out how your trial and billing cycle work, what happens when someone cancels or you suspend an account, and how disputes about your service are handled.

What's included, tailored for SaaS

Select 'SaaS / software' as your business type and TrustPack AI generates Terms and Conditions covering:

• Accounts and eligibility — who can sign up, account security responsibilities, and team/organization access
• Subscriptions, free trials, and billing — plan changes, auto-renewal, and what happens at the end of a trial
• Cancellations and refunds — referencing the refund terms you choose, including prorated or no-refund options for unused time
• Acceptable use — usage limits, prohibited activities, and rules for any API or integrations you offer
• Your content and data — ownership of content customers upload, and your license to host and process it to provide the service
• Service availability — 'as is' / 'as available' language and disclaimers around uptime, beta features, and third-party integrations
• Suspension and termination — grounds for suspending or closing accounts, including for non-payment or abuse
• Limitation of liability and governing law based on your business location

Works alongside your Privacy Policy and Refund Policy

A SaaS Terms and Conditions page typically references your Privacy Policy (how you handle customer data) and your Refund Policy (how billing disputes and cancellations are handled). TrustPack AI generates all of these together in one pack, with consistent business details and refund terms across documents, so the cross-references line up.

Frequently asked questions

Is 'Terms and Conditions' different from 'Terms of Service' for a SaaS product?

No — they're different names for the same type of agreement. TrustPack AI generates one Terms document that covers SaaS subscriptions, and you can label the page 'Terms and Conditions', 'Terms of Service', or 'Terms of Use' on your site, whichever fits your brand.

Does it cover free trials and subscription billing?

Yes. When you select 'SaaS / software' as your business type, the generated terms reference subscriptions, billing cycles, and cancellations, and link to the refund terms you choose (e.g. no refunds for unused time, or prorated refunds).

Can it cover an API or developer integrations?

The generated acceptable-use section includes general usage-limit and prohibited-activity language suitable for products with an API. For detailed API terms (rate limits, SLAs, data processing agreements), use the generated document as a starting point and add product-specific clauses.

What about uptime guarantees or an SLA?

The generated terms include general 'as is' / 'as available' service disclaimers rather than a formal SLA with uptime percentages and credits. If you offer a paid SLA, add those specific commitments separately.

Can I get a Privacy Policy and Refund Policy at the same time?

Yes — the same form generates a full pack (Privacy Policy, Terms and Conditions, Cookie Notice, Refund Policy, DMCA Notice, and Contact page) from one set of business details, so the documents stay consistent with each other.

Explore other generators

From the blog

See it in action

Want to see what the generated documents actually look like? View a sample Trust Pack for an example business.